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Industry practice

E-commerce & D2C Recruitment in India

Online-first businesses hire for measurable outcomes. So should the recruitment process behind them.
Overview

Hiring in E-commerce & D2C

We recruit for marketplaces, D2C brands, quick-commerce and online-first retail, growth and performance marketing, category management, customer experience, supply chain and fulfilment.

Candidates in this sector are unusually easy to assess on evidence: ROAS, contribution margin, retention cohorts, fulfilment cost per order. We screen against the numbers a candidate actually owned rather than the ones their company reported.

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Hiring challenges

What makes E-commerce & D2C hiring difficult

Attributing results to the individual

A brand that grew fast does not prove the candidate drove it. We probe what they personally owned, decided and measured.

Fast-moving compensation benchmarks

Performance marketing and growth pay has moved sharply. We benchmark at kick-off so the brief is fundable.

Funding-stage fit

Operators from well-funded businesses often struggle in capital-efficient ones. Stage fit is screened explicitly.

Seasonal fulfilment surges

Sale-event operations staffing is planned as contract capacity rather than permanent headcount.

Functions we hire

Roles across the sector

Grouped by function. Adjacent roles are almost always in scope.

Growth & Marketing

  • Head of Growth
  • Performance Marketing Manager
  • Retention / CRM Lead
  • Content & Social Lead
  • SEO Manager
  • Marketplace Manager

Category & Commercial

  • Category Head
  • Buying & Merchandising Manager
  • Pricing Analyst
  • Business Analyst
  • Partnerships Manager
  • Revenue Manager

Operations & Fulfilment

  • Supply Chain Head
  • Warehouse Manager
  • Last-mile Operations Lead
  • Inventory Planner
  • Customer Experience Head
  • Returns & Reverse Logistics Manager

Product & Technology

  • Product Manager, Commerce
  • Full Stack Engineer
  • Data Analyst
  • UX Designer
  • Platform Engineer
  • CTO / Head of Engineering
Market insights

What we are seeing in E-commerce & D2C

  • 01

    Bengaluru, Gurgaon and Mumbai hold the deepest e-commerce operator pools.

  • 02

    Quick-commerce growth has pulled experienced fulfilment and last-mile talent into short supply.

  • 03

    Equity forms a meaningful part of senior offers and must be explained credibly to land well.

  • 04

    Candidates increasingly evaluate runway and unit economics before accepting, be ready for that conversation.

FAQs

E-commerce & D2C recruitment, frequently asked

Yes. Early-stage mandates need candidates who are comfortable with ambiguity and capital efficiency, which is a specific screen we apply rather than assume.

Yes, through contract staffing, with warehouse, fulfilment and customer support capacity contracted ahead of the event window.

On the metrics they personally owned, spend managed, ROAS, CAC, contribution margin and retention cohorts, with the specifics probed rather than accepted at face value.

Start hiring

Hiring in E-commerce & D2C?

Brief the consultant who covers this sector. You will get an honest read on the market before we start, not after six weeks.